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PatrolEyes MAX 2K Police Camera FAQs and Manuals

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Features and Description
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PatrolEyes Remote Support:

PatrolEyes ScreenConnect Support link




PatrolEyes Warranty

Extra Downloads:

GPS Video Player

MAX CamManager

  1. My camera says card full! How do I format my card?
    • If you are on windows, plug your camera into your PC and navigate to "My Computer" or "This PC". You should see your body camera's assigned drive letter. Usually D, E, or F. Depending on how many devices are connected to your computer. Right click on the drive letter assigned to your body camera and select "Format" towards the bottom. Another window will pop up showing you the settings available to format your device. Make sure the "File System" is set to exFAT, enable "Quick Format" and then press "Start". Your device is now formatted.

  2. How do I view the files I have recorded?
    • You can view the files directly on the device or transferring the files via USB to a PC.

  3. What is the difference between high, medium and low in the video quality menu option?
    • High, medium and low are referring to the bitrate of the video. The higher the bitrate the higher the video quality. If you want to get the most battery life, setting the video quality to low will allow you to get up to 1 hour of extra battery life in certain modes.
  4. Can I enable night vision mode without the infrared LED's glowing red for stealth operations?

    • Yes. Simply go into the camera's menu and set "IR Filter" to Manual and "IR LED" to Off.

  5. Does audio record with the video in pre-event recording mode?

    • Yes, audio and video are both recorded while in this mode but can be disabled.

  6. What is the default password for the camera?

    • The default password is 000000.

  7. How much video can be recorded in pre-event recording mode?

    • 15 seconds


To install a firmware update on the PatrolEyes MAX body camera please download the firmware from the links below.

  1. Plug in your camera via the included USB
  2. Download the appropriate .bin file from above firmware download section
  3. Once the .bin file has been downloaded, place the .bin file in the ROOT directory of your camera
  4. Unplug the camera from your computer, the camera should power off. Turn the camera back on and you should see the message "Reading File" followed by "Writing Firmware". The camera will automatically reboot when the firmware update is complete.

Firmware Downloads

Currently Unavailable

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